Why have some states fared better than others at vaccine distribution?
Dr. Karen Landers, an assistant state health officer in Alabama, said it was clear her state would have to reverse its Covid-19 vaccination program on the day in early January that the phone line received a few more calls than expected.
“It crashed,” said Landers.
The state set up the hotline to take up to 165 calls at a time, she said, but on the first day it reported receiving 1.1 million calls quickly overwhelm the system and Drawing inspection from local media.
“People weren’t waiting and couldn’t make appointments,” Landers said. “While we have tried to post all of the information on social media and other means, we have found it to be unsatisfactory for the people of Alabama.”
The numbers weren’t flattering for the …